At Digital Color Crafter (DCC), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we may collect, why we collect it, how we use it, when it may be shared, and the choices available to you when you use our website, purchase our products, contact us, or otherwise interact with Digital Color Crafter.
By using our website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy.
Depending on how you interact with Digital Color Crafter, we may collect different types of information.
When you place an order, create an account, submit an enquiry, or contact us, we may collect information such as:
We only request information that is reasonably necessary for the relevant purpose.
When you purchase a product from DCC, we may collect information related to your order, including:
Payments may be processed through third-party payment gateways or financial service providers.
Digital Color Crafter may receive information such as payment status, transaction reference, payment method, or other information necessary to confirm a transaction.
We do not intend to store complete debit card, credit card, CVV, UPI PIN, banking passwords, or similar confidential payment credentials on our website. Such information is generally handled directly by the relevant payment gateway or financial institution.
When you visit our website, certain technical information may be collected automatically by our website, hosting provider, analytics services, or other technologies.
This may include:
This information may be used to understand website performance, identify technical problems, improve user experience, and maintain website security.
Digital Color Crafter may use cookies and similar technologies to improve website functionality and understand how visitors use our website.
Cookies may help us:
Some cookies may be placed by third-party service providers used by our website.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.
Digital Color Crafter may use collected information for legitimate business and operational purposes, including:
We will not use your personal information for a purpose that is materially different from the purpose communicated to you without an appropriate legal basis or consent where required.
When you place an order with Digital Color Crafter, we may contact you through email, phone, SMS, WhatsApp, or other available communication channels regarding your transaction.
These communications may include:
These are service-related communications and may be sent when necessary to complete or support your transaction.
Where applicable, and subject to your preferences and applicable law, Digital Color Crafter may send promotional communications about:
You may opt out of promotional communications by using the unsubscribe option provided in the communication or by contacting us directly.
Opting out of promotional messages will not necessarily stop essential transactional or service-related communications.
Digital Color Crafter does not sell or rent your personal information as a commercial product.
We may share limited information with trusted service providers where reasonably necessary to operate our business and provide services to you.
Depending on how our website operates, these may include:
For example, when you place an order, your name, phone number and delivery address may need to be shared with a logistics partner so that your order can be delivered.
Service providers receiving information from us are expected to handle it appropriately and only for the purposes for which it is provided or as otherwise permitted by applicable law.
Digital Color Crafter may use third-party payment gateways to process online transactions.
When you make a payment, you may be redirected to or interact with the payment provider’s secure systems. Payment information may therefore be subject to the privacy policies and terms of the relevant payment provider.
DCC does not request your UPI PIN, ATM PIN, banking password, OTP, or similar confidential authentication credentials through email, WhatsApp, phone calls, or website forms.
Never share your OTP, UPI PIN, card PIN, CVV, or banking password with anyone claiming to represent Digital Color Crafter.
Our website may contain links to third-party websites, social media platforms, payment services, delivery services, or other external websites.
If you click on a third-party link, you will be subject to that third party’s privacy policy and terms rather than this Privacy Policy.
Digital Color Crafter is not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policy of any external service before providing personal information.
We take reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss, or destruction.
However, no website, online transmission, storage system, or electronic communication method can be guaranteed to be completely secure.
If we become aware of a security incident affecting personal information, we will take appropriate steps as required by applicable law and the circumstances of the incident.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
When personal information is no longer reasonably required, it may be deleted, anonymised, or securely disposed of, subject to applicable legal or regulatory requirements.
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
Certain information may need to be retained where required for legal, tax, accounting, fraud prevention, dispute resolution, or other legitimate purposes.
To make a privacy-related request, please contact us using the details provided in the Contact Us section below.
Our website is not intentionally designed to collect personal information from children without appropriate authorisation where such authorisation is required by applicable law.
If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can review the situation and take appropriate action.
If you submit information through our contact forms, enquiry forms, reviews, feedback forms, product requests, or other website features, we may use that information to respond to your request and provide the relevant service.
Please avoid submitting unnecessary sensitive personal information through public forms, reviews, comments, or other areas of the website.
If Digital Color Crafter provides an option to submit product reviews, testimonials, comments, photographs, or other content, information that you voluntarily publish through a public area of the website may be visible to other users.
Please consider carefully what personal information you include in publicly visible content.
DCC may use submitted reviews or feedback for website, service, or marketing purposes where permitted and appropriately disclosed.
We may use certain information to detect, investigate, and prevent:
This may include reviewing order information, device information, IP addresses, transaction information, or other relevant technical information.
Digital Color Crafter may disclose personal information where reasonably necessary to:
Any disclosure will be limited to what is reasonably required for the relevant purpose, subject to applicable law.
Digital Color Crafter may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, services, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage customers to review this page periodically to remain informed about how we handle personal information.
If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, please contact Digital Color Crafter.
Digital Color Crafter
Email: digitalcolorcrafters@gmail.com
Phone: +91 8719 938344
Website: www.dcccustoms.in
Business Address: Ground floor, BH 70, B sector, DD NAGAR GWALIOR, Near sriji medical, Gwalior, Gwalior, Madhya Pradesh, 474005
For privacy-related requests, please mention “Privacy Request” in the subject line of your email and provide enough information for us to identify and respond to your request.
We will review and respond to privacy-related requests within a reasonable period and in accordance with applicable law.
This Privacy Policy is intended to explain Digital Color Crafter’s general privacy practices in a clear and transparent manner. It should be read together with DCC’s Terms & Conditions, Refund & Returns Policy, Shipping Policy, and other applicable website policies.
Where applicable law provides a consumer or individual with rights that cannot legally be excluded or restricted, nothing in this Privacy Policy is intended to remove or limit those rights.
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