Last Updated: 19/09/2026
Welcome to Digital Color Crafter (DCC).
These Terms & Conditions (“Terms”, “Terms & Conditions”) govern your access to and use of the Digital Color Crafter website, including browsing, creating an account, submitting enquiries, purchasing products, making payments, requesting delivery, submitting reviews, and using any other services or features made available through our website.
By accessing, browsing, registering on, or purchasing from the DCC website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with any part of these Terms, please do not use the website or place an order.
Digital Color Crafter (“DCC”, “we”, “us”, or “our”) operates an online platform through which customers may browse, enquire about, and purchase products and related offerings.
“You”, “customer”, or “user” refers to any person who accesses the website, creates an account, submits an enquiry, or purchases products from Digital Color Crafter.
These Terms should be read together with our:
In case of a conflict between these documents, the terms specifically applicable to the relevant transaction or mandatory requirements of applicable law will prevail.
By using this website, you confirm that:
If you are purchasing on behalf of a company, organisation, or another person, you confirm that you are authorised to do so.
Your use of the website or placement of an order constitutes your acceptance of these Terms.
If you do not agree with these Terms, you must discontinue use of the website.
DCC may update these Terms from time to time. The latest version published on this page will apply to future use and transactions, subject to applicable law.
We make reasonable efforts to keep the information displayed on our website accurate and current.
However, information may occasionally contain typographical, technical, pricing, or descriptive errors.
Product photographs, colours, dimensions, specifications, packaging, and visual representations may also vary slightly from the actual product because of:
Minor variations that do not materially affect the product’s functionality or specifications may not constitute a defect.
Where a material error is identified, DCC reserves the right to correct the information and take appropriate action regarding affected orders.
Product descriptions, specifications, images, prices, stock availability, and other information may change without prior notice.
DCC may:
Product availability displayed on the website is subject to actual stock and successful order processing.
Adding a product to a cart does not necessarily reserve or guarantee that product.
If a product becomes unavailable after an order is placed, DCC will contact the customer where reasonably possible and provide an appropriate resolution, which may include cancellation and refund of amounts paid, subject to applicable law.
Prices displayed on the website are applicable at the time of purchase and may be subject to applicable taxes, shipping charges, discounts, promotional offers, or other disclosed charges.
The applicable payable amount should be displayed before completion of the order.
Prices may change without prior notice.
However, where an order has already been successfully accepted, a subsequent ordinary price change will not ordinarily affect the confirmed order.
If an obvious pricing or listing error occurs, DCC may contact the customer before processing the order. Where an order is cancelled due to such an error and payment has already been received, the applicable amount will be refunded.
When you place an order, you are submitting a request to purchase the selected products.
An order may be considered accepted after DCC issues an applicable order confirmation or otherwise confirms acceptance of the transaction.
An automated acknowledgement confirming receipt of an order does not necessarily mean that the order has been finally accepted where further verification is required.
DCC may decline or cancel an order where reasonably necessary due to:
If payment has already been received for an order cancelled by DCC, the applicable refund will be processed in accordance with our Refund & Returns Policy.
After placing an order, customers should carefully review the confirmation details.
These may include:
If you identify an error in your order information, please contact DCC as soon as possible.
Once an order has entered processing, dispatch, production, or customisation, changes or cancellation may no longer be possible.
Customers may request cancellation of an order by contacting DCC as soon as possible after placing the order.
Cancellation may not be possible once the product has:
For customised, personalised, made-to-order, or specially prepared products, cancellation restrictions may be stricter.
Any eligible refund resulting from an approved cancellation will be processed according to our Refund & Returns Policy and applicable law.
Customers are responsible for providing accurate and complete information, including:
Customers should verify this information before completing an order.
DCC may not be responsible for delivery delays or failed deliveries caused by inaccurate, incomplete, or outdated information supplied by the customer, subject to applicable law.
Where the website allows customers to create an account, you are responsible for maintaining the confidentiality of your login credentials.
You should:
DCC will not ask you to disclose your account password through unsolicited communications.
If we reasonably believe an account has been compromised, misused, or created using false information, we may temporarily restrict or suspend access where necessary.
Where DCC offers customised, personalised, printed, made-to-order, or specially configured products, customers are responsible for carefully reviewing all information submitted for production.
This may include:
DCC may produce the item based on the informa
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